E-Service Security; Acceptance Perspective


E-Service Security; Acceptance Perspective

Abstract

In today?s competitive marketing environment, many service/product providers have already or planning to extend their business using online environment. In order to get success in this expansion, it is important to consider client?s expectations and needs. According to the studies in the field of information system , one of the main issues that e-service users are concern about it is security. In this regard, this paper is going to extract the security factors of e-services and then propose a theoretical framework using Exploratory Factor Analysis for further study.

Authors:- Hamed Taherdoost, Shamsul Sahibuddin, and Neda Jalaliyoon

Keywords:- Web – Based Service, E – Service, Security, Acceptance and Exploratory Factor Analysis

Full Text