E-Service Technology Acceptance Model

Electronic Technology Acceptance Model E-Service Technology Acceptance Model (ETAM) is the model to assess the user acceptance of technology delivered via electronic channels. This model can be applied to assess adoption of e-service, e-commerce, e-banking and other electronic service applications. Authors:- Hamed Taherdoost Keywords: Electronic Technology Acceptance Model, Electronic Technology Adoption Model, E-Service Technology Acceptance […]

Development of an adoption model to assess user acceptance of e-service technology: E-Service Technology Acceptance Model

Development of an adoption model to assess user acceptance of e-service technology: E-Service Technology Acceptance Model Abstract Hamed Taherdoost Keywords: E-service, intention to use, factor analysis, technology acceptance model, online customer satisfaction, service quality