Utilizing the BSC and EFQM as a Combination Framework; Scrutinizing the Possibility by TOPSIS Method
Utilizing the BSC and EFQM as a Combination Framework; Scrutinizing the Possibility by TOPSIS Method Abstract Neda Jalaliyoon, Hamed Taherdoost, and Mazdak Zamani Keywords:- Balanced Score Card (BSC), Total Quality Management (TQM), European Foundation for Quality Management (EFQM), Topsis Method, Assessment, Performance